1xbat FAQ – Pakistan Betting Questions Answered

No. Each person is permitted exactly one active 1xbat account. Registering multiple accounts — whether using different mobile numbers or different names — is a breach of our Terms and Conditions. Duplicate accounts are closed and any bonuses claimed through them are voided. If you have forgotten your login credentials, use the password recovery option rather than creating a new account.

You must be at least 18 years old to create a 1xbat account. Age is declared at registration and may be verified at any time by our KYC team. Accounts confirmed to belong to persons under 18 are immediately closed and all funds returned to the original payment source. 1xbat takes age verification seriously and will not process any withdrawal from an account that has not passed age verification.

KYC (Know Your Customer) verification on 1xbat requires a clear photo or scan of your Pakistani CNIC (front and back). In some cases, a selfie holding your CNIC may be requested. KYC is typically triggered before larger withdrawals or when unusual account activity is detected. Completing KYC unlocks higher withdrawal limits and faster processing. All documents are handled securely in accordance with our Privacy Policy.

Yes, but mobile number changes require identity verification to prevent unauthorised account takeover. Contact our 24/7 live chat support with your CNIC details and the old and new mobile numbers. Our team will process the change after verifying your identity. This typically takes 24 hours. You cannot change your mobile number directly from the account settings without support assistance.

Contact our live chat support team and request account closure. Before the account is closed, any remaining balance will be processed as a withdrawal to your registered payment method. If you are closing your account due to gambling concerns, we encourage you to consider our self-exclusion tools first, which may better serve your needs. Account deletion is permanent and cannot be reversed.

1xbat is designed for Pakistani players and optimised for Pakistani payment methods (Easypaisa, JazzCash, etc.) and PKR transactions. If you are a Pakistani national temporarily abroad, you may be able to access the platform, but payment functionality is configured for Pakistan-based mobile numbers and banking. We recommend registering while in Pakistan for the smoothest experience with deposits and withdrawals.

OTPs are delivered within 30 seconds under normal network conditions. If yours has not arrived, check that the mobile number entered is correct and that your SIM has active network coverage. Use the "Resend OTP" option on the verification screen. If the problem persists after two attempts, contact our live chat support — our team can manually verify your mobile number to complete registration.

On the Login page, tap "Forgot password?" beneath the password field. Enter your registered mobile number — an OTP will be sent to it within 30 seconds. Verify the OTP and you will be prompted to set a new password. Your balance, bet history and bonus wallet are unaffected by a password reset. If you no longer have access to your registered number, contact live chat for manual identity verification.

Accounts are temporarily locked after several consecutive failed login attempts as a security measure. Short lockouts (15–30 minutes) lift automatically. If the lockout continues or you believe someone else triggered it by trying to access your account, contact our 24/7 live chat immediately. Our security team can verify your identity and restore access while flagging the account for suspicious activity monitoring.

Log in to your 1xbat account and go to Account Settings → Security. You will find the 2FA toggle there. Once enabled, every login from a new device will require a one-time code sent to your registered mobile number. We strongly recommend enabling 2FA — it adds a critical second layer of protection so that even if your password is compromised, no one can access your account without your phone.

Act immediately. If you can still log in, change your password right away — this forces all other active sessions to end. Then contact 1xbat live chat and explain the situation. Our security team will review recent login activity, freeze any suspicious pending withdrawals and help you fully secure the account. If you cannot log in at all, use the password reset flow or contact support directly. Do not delay — speed matters when an account may be compromised.

Yes. On the Login page, select the "OTP Login" tab. Enter your registered mobile number and an OTP is sent to your phone. Enter the 6-digit code to access your account — no password needed. OTP login is valid for 60 seconds per code. Note that OTP login is only available to the holder of the registered SIM card — it cannot be used if you have lost access to your mobile number.

On your own personal smartphone, "Keep me logged in" is convenient and safe. On a shared, family or public device, do not use this option — always log out manually after each session. Even with persistent login enabled, 1xbat re-authenticates for sensitive actions like large withdrawals and account setting changes. Auto session timeout will still apply after extended inactivity regardless of this setting.

1xbat supports all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT (bank transfer), Visa and Mastercard debit/credit cards. All deposits are in Pakistani Rupees (PKR). No currency conversion is applied. To deposit, log in, tap Deposit in your account dashboard, select your preferred method and follow the on-screen instructions.

The minimum deposit via Easypaisa, JazzCash, NayaPay and SadaPay is Rs 200. For IBFT bank transfers and card payments, the minimum deposit is Rs 500. There is no maximum deposit limit set by 1xbat — limits depend on your payment method provider's transaction caps. 1xbat does not charge any deposit fees on its side.

Easypaisa, JazzCash, NayaPay and SadaPay deposits are credited to your 1xbat balance instantly — as soon as the transaction is confirmed on your mobile wallet, your balance updates. IBFT bank transfers typically take between 15 minutes and a few hours depending on the sending bank's processing time. Card payments are usually confirmed within 1–5 minutes. If your balance has not updated after the expected time, contact live chat with your transaction reference number.

Wait 5–10 minutes first — occasional network delays can cause a brief lag. If the balance has still not updated after 15 minutes, contact our 24/7 live chat support. Have your transaction reference number or screenshot ready — it is the alphanumeric code that appears in your Easypaisa or JazzCash transaction history. Our finance team will trace the payment and credit your account manually if necessary. No deposit is ever lost.

1xbat does not charge any deposit fees on its side. Your full deposit amount is credited to your account. However, some payment providers — particularly banks for IBFT — may charge their own transfer fees. These are set by the provider, not by 1xbat, and we cannot waive them. Easypaisa and JazzCash wallet-to-wallet transfers are generally free from the provider's side for standard transaction amounts.

Yes — deposit limits are a free responsible gaming tool available to all 1xbat players. Go to Account Settings → Responsible Gaming and set a daily, weekly or monthly deposit limit. The minimum limit is Rs 200. Limits take effect immediately and can only be lowered instantly — increases require a 24-hour cooling period. See our Responsible Gaming page for full details.

Yes. All financial transactions on 1xbat are protected by 256-bit SSL encryption. Card details are processed through PCI-compliant payment gateways and are never stored on 1xbat's servers. Mobile wallet transactions (Easypaisa, JazzCash) use each provider's own secure API. Your payment data is handled in strict accordance with our Privacy Policy and is never shared with third parties.

Your welcome bonus is credited automatically to your bonus wallet immediately after your first qualifying deposit clears. You do not need to enter a code or contact support. The 100% match bonus up to Rs 50,000 applies to your first deposit only. You will see the bonus balance in your account dashboard. The bonus is subject to standard wagering requirements as detailed in our Terms and Conditions.

Yes, you can use different payment methods across different deposit transactions. However, for security and anti-money-laundering compliance, withdrawals are processed back to the same method used for the most recent deposit. If you want to withdraw to a different method, contact our support team — they will guide you through the verification process required to update your preferred withdrawal method.

Log in to your 1xbat account and tap Withdraw in your account dashboard. Select your preferred withdrawal method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card), enter the amount in PKR and confirm. Withdrawals to mobile wallets are typically processed within 15–30 minutes. IBFT bank transfers may take 1–24 hours. You need to have completed KYC verification before your first withdrawal is processed.

The minimum withdrawal amount on 1xbat is Rs 500 for mobile wallet methods (Easypaisa, JazzCash, NayaPay, SadaPay) and Rs 1,000 for bank transfers (IBFT) and card withdrawals. These minimums exist because of the fixed processing costs associated with lower-value transactions. There is no maximum single withdrawal amount set by 1xbat, though your payment provider may have its own per-transaction limits.

First, check your account's KYC status — unverified accounts are placed on hold before the first withdrawal is processed. Second, confirm that the withdrawal method matches your most recent deposit method — mismatches trigger a manual review. Third, check if there are any active bonus wagering requirements on your balance that must be met before withdrawal. If none of these apply and your withdrawal has been pending for more than 24 hours, contact our live chat support with your withdrawal reference number.

1xbat does not charge withdrawal fees on its side. Your requested withdrawal amount is the amount sent to your payment provider. However, mobile wallet providers and banks may apply their own receiving or transfer charges — for example, some banks charge a nominal fee for incoming IBFT credits. 1xbat has no control over provider-side charges. Always check your Easypaisa or JazzCash fee schedule if you notice a difference between the amount requested and the amount received.

Withdrawal requests can be cancelled while they are in "Pending" status — before they have been sent to the payment processor. Go to your transaction history, find the pending withdrawal and tap Cancel. Once a withdrawal moves to "Processing" or "Completed" status, it cannot be reversed. If you are unsure, contact live chat support who can check the current status in real time and cancel it on your behalf if it is still reversible.

Common reasons for withdrawal rejection include: KYC verification not completed; outstanding bonus wagering requirements not met; withdrawal method does not match the deposit method; account details mismatch (name on 1xbat vs. name on bank/wallet account); or suspicious activity flagged by our compliance team. You will receive a notification explaining the reason. Address the identified issue and resubmit the request. Contact live chat if you are unsure what the specific issue is.

Bonus funds cannot be withdrawn directly — they must first be converted into real money through wagering. Each bonus has a wagering requirement (expressed as a multiplier, e.g. 5x) which means you need to place bets totalling that multiple of the bonus amount before it converts to withdrawable cash. Real money deposits are always available for withdrawal at any time, provided no active bonus wagering is attached to them. Check your bonus wallet for current wagering progress. Full details are in our Terms and Conditions.

1xbat covers all major cricket events including the Pakistan Super League (PSL), ICC T20 World Cup, ICC Cricket World Cup, Asia Cup, bilateral series involving Pakistan and all major international Test, ODI and T20I fixtures. County cricket, IPL and other domestic leagues are also covered during their seasons. Visit our Cricket Betting page to see currently active markets.

Live betting on 1xbat lets you place bets while a cricket match is in progress. Odds update in real time based on the current match situation — wickets, runs scored, powerplay status and other live factors. You simply select any active market, enter your stake in PKR and confirm. Bets placed on rapidly shifting markets are sometimes paused briefly while odds recalculate — this is normal and your bet will be confirmed once odds stabilise. Check Live Cricket Scores alongside your live bets.

The minimum bet on cricket markets on 1xbat is Rs 50. Maximum bet limits vary by market type and match — high-profile international matches typically have higher bet ceilings than domestic or niche markets. Maximum limits for each market are displayed on the bet slip. If you want to place a bet larger than the displayed maximum, contact support — some limits can be increased for verified high-volume players.

Most cricket bets are settled within 15–30 minutes of the final result being officially confirmed by the relevant cricket board. Some complex markets (e.g. top batsman, method of dismissal) may take slightly longer to verify. If a match is abandoned or rained off, bets are settled according to the official result — typically voided (stake returned) unless a Duckworth–Lewis result has been officially declared. Specific settlement rules per market type are in our Terms and Conditions.

Yes. 1xbat supports accumulator betting — you can combine selections from multiple matches or multiple markets within the same match into a single bet. All selections must win for the accumulator to pay out. Accumulators offer enhanced returns because the individual odds are multiplied together. The minimum number of selections for an accumulator is two. You can build an accumulator from the cricket betting section by adding multiple selections to your bet slip and choosing the "Accumulator" option.

Cash-out is available on selected cricket markets, primarily major T20 and ODI matches. When cash-out is available on your bet, a "Cash Out" button and value appear in your My Bets section during the match. The cash-out value fluctuates with the current match situation. Partial cash-out — cashing out a portion of your stake while leaving the rest active — is also available on eligible markets. Not all markets support cash-out; it depends on the specific match and market type.

1xbat displays odds in decimal format by default, which is the easiest to understand. A decimal odd of 2.50 means that for every Rs 100 you stake, your total return (stake + profit) is Rs 250 — i.e. Rs 150 profit. An odd of 1.85 means Rs 185 total return on a Rs 100 stake (Rs 85 profit). You can switch between decimal, fractional and American odds formats in your account settings. The higher the decimal number, the less likely the event is considered to be — and the higher the potential payout.

In line with standard betting industry practice, bets are confirmed and binding once the "Place Bet" button is tapped and the bet slip shows as accepted. 1xbat does not offer post-confirmation bet cancellation. This is because odds may have moved significantly between placement and a cancellation request, which would unfairly disadvantage the platform. If you believe a bet was placed due to a platform error rather than user error, contact live chat with your bet reference number and we will investigate.

Aviator is a crash-style game where a multiplier starts at 1x and climbs upward from the moment each round begins. You place your bet in PKR, watch the multiplier rise and tap "Cash Out" at the moment you choose — your stake is multiplied by whatever figure is showing at that instant. If the plane flies away before you cash out, your bet is lost. Each round is independent and provably fair. Visit our Aviator Game page for a full guide and strategy tips.

Yes — Aviator uses a provably fair algorithm, which means you can independently verify that each round's result was not manipulated. After each round, a hash and seed value are revealed. You can input these into a verification tool to confirm the result was determined before the round started and could not have been altered during play. Instructions for verifying rounds are available in the Aviator game help section.

1xbat offers live Teen Patti with real dealers streaming in real time. After logging in, go to the Live Casino section and select a Teen Patti table. Place your bet in PKR before the dealing begins. Standard Teen Patti rules apply — three cards are dealt to each position and the highest hand wins. Multiple table variants are available including regular Teen Patti, Teen Patti 20-20 and Joker. Visit our Teen Patti page for full rules and table limits.

1xbat offers multiple live roulette variants including European Roulette (single zero, 2.7% house edge), American Roulette (double zero, 5.26% house edge), Speed Roulette and Lightning Roulette with random multipliers. For new players, European Roulette is recommended as it has the best odds for the player. All variants are played with PKR bets and feature live streaming dealers. Visit our Roulette page for full details on available tables and bet limits.

Beyond Aviator, 1xbat offers a range of crash-style and fast-paced games including JetX, Spaceman and several other multiplier games. Each has its own unique mechanics but all follow the same core concept — a multiplier climbs from 1x and you cash out before it crashes. All crash games on 1xbat are provably fair and playable in PKR. Visit our Crash Games page for the current full list of available titles.

For crash games like Aviator, if you lose connectivity during an active round without having cashed out, the round plays out to its conclusion without your input — your bet is settled at the crash point if you did not cash out before disconnecting. For live table games like Roulette and Teen Patti, your pending bets are settled according to the round result regardless of your connection status. If you believe a game error (rather than your own connection) caused an incorrect result, contact our support team with the game round ID and we will investigate.

All casino games on 1xbat use certified random number generators (RNG) from their respective software providers. Provably fair games (including Aviator and other crash titles) allow result verification by players after each round. Live dealer games use physical cards, real roulette wheels and live-streamed video that players can watch in real time — there is no digital manipulation of live table outcomes. The house edge for each game type is published in the game help section.

Yes — 1xbat is fully mobile-optimised and all games including live dealer tables, Aviator and crash games work on any modern Android or iOS smartphone or tablet via the mobile browser. No app download is required. For live streaming games (Teen Patti, Roulette), a stable 4G or Wi-Fi connection is recommended for smooth video quality. On a 3G connection, live games may experience occasional buffering but bets and payouts are not affected.

New players on 1xbat receive a 100% deposit match bonus on their first deposit, up to a maximum of Rs 50,000. Deposit Rs 5,000, play with Rs 10,000. The bonus is credited automatically after your first qualifying deposit — no code required. The bonus is available to new Pakistani players only, one per person, mobile number, household and payment method. Full wagering requirements and terms are in our Terms and Conditions. 18+ only.

A wagering requirement (also called a rollover) is the total amount you need to bet before bonus funds can be converted to withdrawable real money. For example, a 5x wagering requirement on a Rs 1,000 bonus means you need to place bets totalling Rs 5,000 before withdrawing the bonus as cash. Not all bets contribute equally — sports bets typically contribute 100%, some casino games contribute less. Your wagering progress is tracked in your bonus wallet section. Check the Terms and Conditions for the exact contribution percentages by game type.

Yes. 1xbat runs regular promotions for existing players including weekly reload bonuses, cashback offers on cricket losses, free bets on selected PSL matches and seasonal promotions around major cricket tournaments. Log in to your account dashboard to see your currently available promotions. If you have opted in to marketing messages during registration, you will also receive SMS notifications about new offers directly to your mobile.

Promo codes can be entered during registration in the "Promo Code" field on the Register page. For existing players, promo codes for specific promotions are entered in the Promotions section of your account dashboard. Enter the code exactly as provided — codes are case-sensitive. If a valid code is not applying correctly, contact live chat support with the code and they will apply it to your account manually if the code is verified as valid.

After your first deposit, your personal referral link is available in your account dashboard under Refer a Friend. Share it with friends anywhere in Pakistan. When a friend registers through your link and makes their first qualifying deposit, both of you receive a bonus in PKR. There is no cap on the number of friends you can refer. The referral bonus is credited within 48 hours of the referred player completing their first deposit. Full terms apply.

Bonuses have expiry periods — typically 7 to 30 days depending on the offer, during which the wagering requirement must be completed. If the expiry period passes before wagering is completed, the remaining bonus balance is removed automatically. Bonuses can also be voided if our security systems detect a breach of terms (e.g. self-exclusion activation, use of VPN, suspected bonus abuse). Check the specific terms of the bonus you received. Contact live chat if you believe removal was an error.

A free bet token is credited to your sports bonus wallet and appears as a "Free Bet" option when building a bet slip. You select your market, enter your stake and choose "Use Free Bet" instead of real money. If your free bet wins, the profit is credited to your real money balance — but the stake value itself is not returned (only the net winnings are paid). If the free bet loses, no real money is deducted from your account. Free bets have minimum odds requirements — typically at least 1.50 decimal odds.

1xbat provides a full suite of free responsible gaming tools accessible from Account Settings → Responsible Gaming. These include: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality check alerts (notifications showing time spent and amount wagered), cooling-off periods (1 to 90 days) and self-exclusion (6 months to permanent). All tools are free, take effect immediately when set and carry no penalty or stigma. See our Responsible Gaming page for full details on each tool.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (6 months, 1 year, 3 years or permanent). The exclusion takes effect within 24 hours. During self-exclusion your account is closed for the chosen period — deposits and bets are blocked and marketing communications are suspended. Your balance is held safely and returned at the end of the period upon request. Self-exclusion cannot be reversed early under any circumstances. You can also request self-exclusion via our 24/7 live chat.

A cooling-off period is a short break from betting — 1 day, 7 days, 30 days or 90 days. During the period, deposits and bets are blocked but your account remains open and your balance is accessible at the end. Go to Account Settings → Responsible Gaming → Cooling-Off Period, select your duration and confirm. It takes effect immediately. The period cannot be shortened once set. It is a great option if you feel you need a short step back without committing to a longer self-exclusion.

No. Setting any responsible gaming limit — whether a deposit limit, loss limit or session time limit — carries absolutely no penalty and does not affect your ability to bet, receive bonuses or use any other feature. Your account is not flagged or marked in any way visible to other players. These tools exist purely to protect you. 1xbat will never attempt to discourage you from using them, and our support team is trained to process responsible gaming requests immediately and without pressure.

Reality check alerts are periodic on-screen pop-up messages that show how long you have been playing in the current session and how much you have wagered. You choose the frequency — every 15, 30 or 60 minutes. When an alert appears, it breaks the natural flow of play and gives you a deliberate moment to decide whether to continue. You can dismiss the alert and keep playing, or use it as a prompt to stop. Enable reality checks in Account Settings → Responsible Gaming → Reality Check Alerts.

You can contact our support team at support@1xbat-khelo.com with a concern about a specific player. We will take the report seriously and flag the account for additional monitoring — without disclosing to the player that the report was made. We also recommend visiting our Responsible Gaming page for advice on how to talk to someone you are concerned about. If they are willing, encourage them to set their own limits or take a cooling-off period — our tools work best when the player uses them voluntarily.

Lowering any limit takes effect immediately. Increasing a limit — for example, raising your daily deposit limit — requires a 24-hour waiting period from the time the increase is requested. This delay is intentional: it prevents impulsive limit increases made in the heat of a betting session. If after 24 hours of reflection you still want the higher limit, the change is applied automatically. You can also cancel a pending increase during the 24-hour window at any time.